The report sets out the evidence on continuity of care, its impact on clinical outcomes and wider health services, its importance to patients and GPs, and the relationship between improved access initiatives and continuity of care within general practice.


Quick reference materials for primary care on diagnosing and understanding culture results for urinary tract infections.

Treat Antibiotics Responsibly, Guidance, Education, Tools.
The toolkit helps influence prescribers’ and patients’ personal attitudes, social norms and perceived barriers to optimal antibiotic prescribing. It includes a range of resources that can each be used to support prescribers’ and patients’ responsible antibiotic use, helping to fulfil CPD and revalidation requirements.

Videos from the case study workshops held at the four General Practice Transformation Champions events.

Find out more about the STPs in the South West region


Developed on behalf of NHS England the National Collaborating Centre for Mental Health (NCCMH) have published The Dementia Care Pathway – Full implementation guidance

A guide is to support GP practices in promoting GP online services to patients and encouraging them to register for this service.

A step by step toolkit for annual health checks for people with learning disabilities

The fourth Transformation Champions event was held on 18 September 18 in London

Contact details and information required on how to make a complaint or raise a concern regarding Pharmacy/Optometry/Dental & GP services.

The Primary Care Conference held in November 2017 was a regional event supporting patients, practitioners, localities and system leaders. Hosted jointly by the Community and Primary Care Research Group, University of Plymouth and Western Locality NHS system, with support from Health Education South West, the South West General Practice Trust, the South West Academic Health Science Network, Peninsula CLAHRC and goodwill from a range of stakeholders.
The two day conference provided a space which brought patients, practitioners, managers, educators and researchers together.

This toolkit has been created with the purpose of spreading improvements in diabetes care. The material is mainly specific for diabetes care but also includes generic QI mini guides. The material is derived from the National Diabetes Audit.

Primary Care Home is a national membership organisation representing and supporting the interests of all healthcare professionals, both clinicians and managers, working across the breadth of primary care.

A new series of films about digital health innovations in the NHS have been launched, as part of #NHS70DigitalWeek. Produced by the AHSN Network and NHS England, the films show some of the latest ways the NHS is using digital technology to empower people to take control of their health and care. They feature a range of apps and technologies that are starting to be used in parts of the NHS to help people manage conditions in more flexible ways using digital tools and services.